Refund Policy

We do not offer refunds for damaged goods. All products are carefully inspected before shipping, and we are not liable for damage caused during transit. Refunds or exchanges are only applicable in cases of incorrect or defective items received, subject to verification. Customers must report any issues within 48 hours of delivery with photographic evidence. By making a purchase, you agree to these terms.

1. Eligibility for Refunds
Customers may request a refund only under specific conditions. Refunds are applicable in cases where incorrect or defective items are received. Requests must be submitted within 48 hours of delivery with photographic evidence. We do not provide refunds for items damaged due to mishandling, improper use, or during transit.

2. Refund Timeframe & Process
Eligible refund requests will be processed within 7-10 business days upon issue verification. Refunds will be issued via the original payment method. Customers will receive a confirmation email once their refund has been approved and processed.

3. Full or Partial Refunds
Refunds may be full or partial, depending on the situation. If an item is found to be defective or incorrect, a full refund will be granted. In cases where minor issues are present, we may offer a partial refund or store credit at our discretion.

4. Non-Refundable Items & Exemptions
Certain items are not eligible for refunds, including custom-made or personalized products. Additionally, items purchased on sale or under special promotions may not qualify for refunds unless defective or incorrect.

5. General Refund Policy Overview
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; whether the refund will be full or partial; under which conditions the customer will receive a refund; and much more. Our policy is designed to ensure fairness and clarity while maintaining a smooth shopping experience for our customers.

6. Contact & Support
For any refund inquiries, please contact our support team with your order details and issue description. We are happy to assist you in resolving any concerns related to your purchase.

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.